I Had a Problem at a Retail Store, Who Do I Contact?

Modified on Sun, 19 Jul at 11:48 PM

If your concern relates to a purchase made at one of our physical stores (not an online order), please contact the store directly using the contact details available in our Store Locator.


For concerns related to authorized retailers or stockists, or if you are unable to reach the store, please submit a support ticket. Include the following details to help us assist you:

  • Store or retailer name
  • Store location
  • Details of your concern
  • Purchase information (if available)


Our team will review your request and assist with the appropriate next steps or escalation where required.

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